Refund Policy
Refund Policy
Last updated: October 2024
We want you to be 100% satisfied with your digital tools. Because our products are digital downloads, standard e-commerce returns do not apply. However, we offer a risk-free guarantee to ensure you have time to test the system.
How to request a refund:
If you have tried the system (Notion template, PDF, or Planner) and find that it does not fit your workflow, we will happily issue a refund within 7 days of your purchase.
Just follow these 2 simple steps:
- Email us at support@focusly.com within 7 days of your purchase.
- Include your Order Number and a brief explanation of why it didn't work for you (your feedback helps us improve!).
Once approved, your refund will be processed immediately, and a credit will automatically be applied to your original method of payment within 3-5 business days.
Please note: By requesting a refund, your license to use the digital files is revoked, and you must delete any downloaded files or Notion templates.